At Find Your eSIM (findyouresim.com/eu), we care about your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect and use data when you visit our website. By using this site, you agree to the practices described below.
Please note: this policy applies only to this website. If you follow a link to one of our partners, their privacy policies will apply instead.
1. What information do we collect?
We only collect personal data if you voluntarily share it with us, for example if you contact us via email or a form on the website.
We may collect the following types of data:
- Contact details (e.g. your name or email address, only if you provide them);
- Browser and technical data (e.g. country-level location, browser type, device type, pages visited, all anonymised);
- Referral tracking (if you click a link to one of our partners, they may know you came from our site, but we don't receive personal purchase information).
2. Why do we use this data?
We process limited data, only when necessary, to:
- Answer your enquiries;
- Improve the usability and performance of our site;
- Track referral performance to our partners;
- Comply with applicable legal requirements.
We do not:
- Create personal profiles;
- Track you across the web;
- Use your personal data for advertising or promotions (unless you request it).
3. Cookies
We sometimes use cookies to ensure the website functions smoothly.
Types of cookies used:
- Essential cookies: these are strictly necessary for the website to work properly. Our site's core technology may place these cookies to manage basic technical functions. They are not used for tracking and are fundamental to the site's operation.
Because we place no tracking or advertising cookies and our analytics tool (Plausible) is fully cookieless, we don't show you a cookie banner. We don't ask consent for cookies we don't use.
4. Affiliate links and referrals
Find Your eSIM is a comparison platform. Some links on our site are affiliate links. If you make a purchase through one, we may receive a small commission, at no extra cost to you.
Some partners may also offer special discounts for our visitors.
Our partners may use their own tracking methods (e.g. cookies or referral parameters) to identify where you came from. Once you visit a partner site, their privacy policy applies. We recommend reviewing it if you have questions.
Please also read how we work if this matters to you.
5. Website analytics
To understand how our visitors interact with the website and to improve its performance, we use Plausible, a privacy-focused analytics platform. We have configured Plausible to be fully respectful of your privacy:
- Our analytics are collected without using cookies. This means no tracking information is stored in your browser.
- Your IP address is fully anonymised before any data is stored, making it impossible to trace back to an individual user.
The anonymous, aggregated data we collect helps us understand which parts of our site are useful so we can enhance the service we provide.
6. Your rights
Depending on your location (including the UK or EU), you may have rights such as:
- Accessing the data we hold about you;
- Requesting correction or deletion;
- Objecting to certain data uses;
- Filing a complaint with a relevant data protection authority.
To make a request, please email us at info@findyouresim.com.
To protect your privacy, we may ask for proof of identity when handling your request. We aim to respond within one week. Please note that we typically do not store any personally identifiable information unless you contact us directly (for example via email or social media).
7. Legal framework and jurisdiction
Find Your eSIM is operated from Spain and complies with:
- The Spanish Organic Law 3/2018 on the Protection of Personal Data and Digital Rights;
- The EU General Data Protection Regulation (GDPR);
- The UK GDPR, where applicable.
Any disputes will be handled under Spanish law, with jurisdiction in Madrid, Spain.
If you have concerns, you can contact the Agencia Española de Protección de Datos (Spanish Data Protection Authority): www.aepd.es.
8. Contact us
If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out at info@findyouresim.com.
Find Your eSIM · For the attention of Onne Bakker · Ronda de Atocha 15 · 28012 Madrid, Spain · NIF: ESZ2119943S